Vanlige spørsmål
Sammenleggbart innhold
What types of beauty products do you sell?
We offer a curated selection of beauty essentials, including skincare, makeup, hair care, fragrance, and beauty accessories. Our collection focuses on quality, performance, and customer satisfaction.
How do I contact customer support?
You can reach us through our contact page, support email, or chat. Our team is happy to help with product questions, order updates, and more.
Do you offer discounts, promotions, or loyalty rewards?
Yes! We regularly run promotions and offer exclusive deals to newsletter subscribers. Check our homepage or sign up for updates to never miss an offer.
Can I change or cancel my order after placing it?
We process orders quickly, but if you need to make a change, please contact us as soon as possible. Order modifications are not guaranteed once processing has begun.
Are your products cruelty-free or vegan?
Many of the brands we carry offer cruelty-free, vegan, and clean beauty options. Product pages include this information when applicable.
Do you ship internationally?
Yes, we offer international shipping to select countries. Delivery availability and rates are shown at checkout.
How long does shipping take?
Shipping times vary depending on your location and chosen delivery method. Estimated delivery times are provided at checkout. You’ll receive tracking information once your order ships.
What is your return or exchange policy?
For hygiene and safety reasons, certain beauty items may not be eligible for return once opened. Please refer to our full return policy page for detailed information on eligible items and return steps.
How do I know which product is right for my skin type or concern?
Each product page includes detailed descriptions, ingredients, and usage guidance to help you choose. If you’re unsure, feel free to reach out to our support team for assistance.
Are your products authentic?
Yes. All products are 100% authentic and sourced directly from trusted brands, authorized suppliers, or verified distributors.
Couldn’t find your answer?
We’re here to help. If you couldn’t find the information you were looking for, please reach out to us directly. Our team is eager to assist you.